The goal of SAEM training is to assist hotels in marketing security as an amenity.  Amenities are the features of a hotel that travellers consider in making their hotel selection decision. Within the last decade, security has become the most important amenities travellers use in making their hotel selection decision. In repeated surveys travellers have ranked security the number one or number two motivating factor in their destination and hotel selection decisions. We exist to help hotels to present highly efficient safety and security services among the list of strong selling features they present as reliable benefits of selecting their property. 

Contrary to the existing paradigm, which regards hotel security as a cost consuming department with no opportunity to contribute to profitability, we base our service on the expectation that the brand of effective security our service delivers will contribute opportunities to achieve net profitability gains through cost savings and revenue improvements.

How?

• Effective security shows customers that your organization cares about protecting their safety and security and drives positive word-of-mouth that improves market share.
• Effective security increases deterrence and contributes to loss reduction and improved profitability.
• Effective security includes having staff prepare to address medical emergencies with life-saving first aid, which improves customer satisfaction and heighten brand image
• Effect security includes staff trained to documentation and management incidents, which will reduce your company’s exposure to liability and insurance cost.
• Effective security provides better safety and security awareness that will reduce the potential for safety incidents and accidents that could result in lawsuits against your hotel.
• Effective security comes from worker training, which leads to more engaged and committed works that are overall more productive.

However, real change and real results only occur when people through out the organization change what they think, feel and do in regards their workplace safety and security. That is why our team of security professionals introduce works closely with your staff as coaches to provide mentorship in effective practices. We transform your conscientious employees into a sharp security team through customized training and development, facilitation and team building.  Our strategic coaching methodology will help you achieve a high level of security awareness and make sure that it sticks.